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Returns

Non-livestock Items

Products may be returned for up to 14 days providing they are returned unused and in original packaging.

Faulty products may be returned for up to 1 year from the date of purchase. Warranty excludes wear and tear, damaged caused by incorrect use, disassembly or modification.

 

 

Live Ants

UK domestic ants have a 14 day "in-tube" guarantee. Should your ants not survive for 14 days in their original test tube, please contact us for a replacement or refund.

Non UK domestic ants have a live arrival guarantee. Should your ants not arrive in good condition, please contact us on the day of delivery for a replacement or refund.

Only the queen or gamergate in any colony is guaranteed.

If you need to return an item, please contact support@antkit.uk for a returns number.